Lanskap Riset dan Arah Perkembangan Telefarmasi Global: Pendekatan Bibliometrik dan Tinjauan Pustaka Sistematis
DOI:
https://doi.org/10.36990/hijp.v18i2.1781Keywords:
Telepharmacy, Systematic Literature Review, Bibliometric Analysis, Digital Health Services, Clinical EffectivenessAbstract
Latar belakang: Perkembangan teknologi digital mendorong penerapan telefarmasi, tetapi implementasinya masih menghadapi permasalahan regulasi, kesiapan infrastruktur, kompetensi tenaga kefarmasian, dan disparitas antarwilayah. Tujuan: Menganalisis perkembangan, tren, dan arah penelitian telefarmasi menggunakan Systematic Literature Review (SLR) dan analisis bibliometrik. Metode: Penelusuran literatur dilakukan melalui Scopus, Google Scholar, dan PubMed pada periode 2002–2025. Data dianalisis secara deskriptif dan bibliometrik menggunakan VOSviewer untuk memetakan perkembangan publikasi, keterkaitan kata kunci, kluster tema, dan distribusi geografis. Hasil: Tiga temuan utama diperoleh: (1) telefarmasi meningkatkan kepatuhan pengobatan dan pemahaman pasien; (2) masih terdapat kesenjangan regulasi terkait standardisasi layanan, validasi resep elektronik, dan kompetensi profesional; dan (3) terdapat disparitas geografis, dengan perkembangan telefarmasi lebih tinggi di Malaysia dibandingkan Indonesia. Kesimpulan: Telefarmasi berpotensi meningkatkan efektivitas dan efisiensi layanan kefarmasian, tetapi memerlukan penguatan regulasi, infrastruktur digital, dan kompetensi profesional. Saran: memfokuskan kajian pada pengembangan kerangka regulasi internasional, standar interoperabilitas sistem digital, serta model pelatihan berkelanjutan bagi tenaga farmasi
References
Abu Farha, R. A., Alzoubi, K. H., Abu Assab, M., Awwad, O., Gharaibeh, L., Mukattash, T., & Halboup, A. M. (2023). Perception and Willingness to Use Telepharmacy Among the General Population in Jordan. Patient Preference and Adherence, 17, 2131–2140. Scopus. https://doi.org/10.2147/PPA.S428470
Abu Farha, R. A., Gharaibeh, L., Alzoubi, K. H., & Alhamad, H. (2024). Exploring Community Pharmacists’ Perception and Readiness Toward Telepharmacy Implementation in Jordan: A Cross-Sectional Study. Telemedicine and E-Health, 30(3), 816–824. Scopus. https://doi.org/10.1089/tmj.2023.0264
Ahmad, A., Gnanasan, S., & Karuppannan, M. (2024). Embracing telepharmacy: Unveiling Malaysians’ perceptions and knowledge through online survey. PLOS ONE, 19(8 August). Scopus. https://doi.org/10.1371/journal.pone.0307897
Ahmed, N. J., Almalki, Z. S., Hussam Alsawadi, A. H., Alturki, A. A., Bakarman, A. H., Almuaddi, A. M., Alshahrani, S. M., Alanazi, M. B., Alshehri, A. M., Albassam, A. A., Alahmari, A. K., Alem, G. M., Aldosari, S. A., & Alamer, A. A. (2023). Knowledge, Perceptions, and Readiness of Telepharmacy among Hospital Pharmacists in Saudi Arabia. Healthcare (Switzerland), 11(8). Scopus. https://doi.org/10.3390/healthcare11081087
Ahmed, N. J., Almalki, Z. S., Hussam Alsawadi, A. H., Alturki, A. A., Bakarman, A. H., Almuaddi, A. M., Alshahrani, S. M., Alanazi, M. B., Alshehri, A. M., Albassam, A. A., Fatani, S., Alahmari, A. K., Aldosari, S. A., & Alamer, A. A. (2023). Knowledge, perceptions, and readiness of telepharmacy among community pharmacists. Saudi Pharmaceutical Journal, 31(9). Scopus. https://doi.org/10.1016/j.jsps.2023.101713
Akkawi, M. E., & Tajul Arifin, H. K. N. (2025). Older adults’ perception and Readiness Toward Telepharmacy Services: A cross-sectional study from Malaysia. Journal of Gerontology and Geriatrics, 73(1), 12–22. Scopus. https://doi.org/10.36150/2499-6564-N829
Alfian, S. D., Khoiry, Q. A., Andhika, M., Pradipta, I. S., Kristina, S. A., Zairina, E., Hak, E., & Abdulah, R. (2023). Knowledge, perception, and willingness to provide telepharmacy services among pharmacy students: A multicenter cross-sectional study in Indonesia. BMC Medical Education, 23(1). Scopus. https://doi.org/10.1186/s12909-023-04790-4
Alfian, S. D., Khoiry, Q. A., Griselda, M., Pradipta, I. S., Nursiswati, N., & Abdulah, R. (2025). Willingness of patients with chronic diseases to use telepharmacy services in Bandung City, West Java, Indonesia. Scientific Reports, 15(1). Scopus. https://doi.org/10.1038/s41598-025-09688-3
Alhmoud, E., Al Khiyami, D., Barazi, R., Saad, M., Al-Omari, A., Awaisu, A., El-Enany, R., & Al-Hail, M. (2022). Perspectives of clinical pharmacists on the provision of pharmaceutical care through telepharmacy services during COVID-19 pandemic in Qatar: A focus group. PLOS ONE, 17(10 October). Scopus. https://doi.org/10.1371/journal.pone.0275627
Alsultan, M. M., Baraka, M. A., Alahmari, A. K., E Elrggal, M. E., Mahmoud, M. A., Alrasheed, M. A., AlKahlah, S. O., Alqarni, A. M., Alghamdi, M. M., Al Khzem, A. H., Alshehail, B. M., & Alotaibi, M. M. (2024). Knowledge and Perception of Pharmacy Students toward Telepharmacy Education in Saudi Arabia. Healthcare (Switzerland), 12(18). Scopus. https://doi.org/10.3390/healthcare12181806
Dasopang, E. S., Hasibuan, E., & Syarah, S. (2025). Patient Satifaction with Telepharmacy Services: Bibliometric Analysis. Indonesian Journal of Clinical Pharmacy, 14(1), 51–59. https://doi.org/10.15416/ijcp.2025.v14i1.50147
Djuria, R. F., Andrajati, R., Syafhan, N. F., & Wispriyono, B. (2025). Development of instruments for implementation analysis and effectiveness evaluation of clinical pharmacy services as well as need identification of Telepharmacy services. Edelweiss Applied Science and Technology, 9(3), 1632–1639. Scopus. https://doi.org/10.55214/25768484.v9i3.5646
Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285–296. https://doi.org/10.1016/j.jbusres.2021.04.070
Fathorrahman, I., Athijah, U., Hermansyah, A., & Rahem, A. (2025). Pharmacist Expectations of Telepharmacy Services in Community Pharmacies in Indonesia. Telemedicine Reports, 6(1), 6–12. Scopus. https://doi.org/10.1089/tmr.2024.0049
Fathorrahman, I., Athiyah, U., Rahem, A., Long, L. C., Renganathan, E., Al-Worafi, Y. M., & Hermansyah, A. (2025). Investigating Community Pharmacist Experiences with Telepharmacy in the Absence of Regulatory Support in Indonesia. Journal of Epidemiology and Global Health, 15(1). Scopus. https://doi.org/10.1007/s44197-025-00368-z
Hefti, E., Wei, B., & Engelen, K. (2022). Access to Telepharmacy Services May Reduce Hospital Admissions in Outpatient Populations during the COVID-19 Pandemic. Telemedicine and E-Health, 28(9), 1324–1331. Scopus. https://doi.org/10.1089/tmj.2021.0420
Ilma, D. L., Putri, K. M., Mustikaningtias, I., Sholihat, N. K., & Parmasari, D. H. (2024). Telepharmacy knowledge, attitude, and experience among pharmacy students in Indonesia: A cross-sectional study. Pharmacy Education, 24(1), 40–47. Scopus. https://doi.org/10.46542/pe.2024.241.4047
Imam, M. T., Alanazi, K., Almakwini, A., Alahmadi, Z., Louati, M., Alqahtani, K., Alharbi, S., & Ahmed, N. J. (2024). An assessment of the knowledge, perception, and willingness to use telepharmacy services among the general public in Riyadh. Medicine (United States), 103(50), e40853. Scopus. https://doi.org/10.1097/MD.0000000000040853
Isamuddin, N. S., Elnaem, M. H., Kamil, T. K. T. M., & Mohamed Nazar, N. I. M. (2023). Identification of teaching and learning components of a telepharmacy training module for undergraduate pharmacy students in Malaysia: A qualitative study. Pharmacy Education, 23(1), 505–513. Scopus. https://doi.org/10.46542/pe.2023.231505513
Jarab, A. S., Al-Qerem, W., Mukattash, T., Al-Azayzih, A., Kharaba, Z., Heshmeh, S. A., Al-Momani, J., Hamdan, R., Al-Hamarneh, Y. N., & Eberhardt, J. (2024). Factors Influencing Public Attitudes and Willingness to Utilize Telepharmacy Services in the UAE. International Journal of Telemedicine and Applications, 2024. Scopus. https://doi.org/10.1155/2024/5755493
Jirjees, F., Odeh, M., Aloum, L., Kharaba, Z., Alzoubi, K. H., & Al-Obaidi, H. J. (2022). The rise of telepharmacy services during the COVID-19 pandemic: A comprehensive assessment of services in the United Arab Emirates. Pharmacy Practice, 20(2). Scopus. https://doi.org/10.18549/PharmPract.2022.2.2634
Keeys, C. A., Dandurand, K., Harris, J., Gbadamosi, L., Vincent, J., Jackson-Tyger, B., & King, J. (2002). Providing nighttime pharmaceutical services through telepharmacy. American Journal of Health-System Pharmacy, 59(8), 716–721. Scopus. https://doi.org/10.1093/ajhp/59.8.716
Khan, Y. H., I Alzarea, A. I., Alotaibi, N. H., Alatawi, A. D., Khokhar, A., Alanazi, A. S., Butt, M. H., Alshehri, A. A., Alshehri, S., Alatawi, Y., & Mallhi, T. H. (2022). Evaluation of Impact of a Pharmacist-Led Educational Campaign on Disease Knowledge, Practices and Medication Adherence for Type-2 Diabetic Patients: A Prospective Pre- and Post-Analysis. International Journal of Environmental Research and Public Health, 19(16). Scopus. https://doi.org/10.3390/ijerph191610060
Kharaba, Z., Moutraji, S. A., Al Khawaldeh, R. A., Alfoteih, Y., & Al Meslamani, A. Z. (2022). What has changed in the pharmaceutical care after COVID-19: Pharmacists’ perspective. Pharmacy Practice, 20(2). Scopus. https://doi.org/10.18549/PharmPract.2022.2.2656
Koeck, J. A., Dohmen, S. M., Marx, G., & Eisert, A. (2023). Comparison of Drug-Related Problems in COVID-19 and Non-COVID-19 Patients Provided by a German Telepharmacy Service for Rural Intensive Care Units. Journal of Clinical Medicine, 12(14). Scopus. https://doi.org/10.3390/jcm12144739
Mohamed Ibrahim, O. M., Al Meslamani, A. Z., Ibrahim, R., Kaloush, R., & Mazrouei, N. (2022). The impact of telepharmacy on hypertension management in the United Arab Emirates. Pharmacy Practice, 20(4). Scopus. https://doi.org/10.18549/PharmPract.2022.4.2734
Moulaei, K., Shanbehzadeh, M., Bahaadinbeigy, K., & Kazemi-Arpanahi, H. (2022). Survey of the patients’ perspectives and preferences in adopting telepharmacy versus in-person visits to the pharmacy: A feasibility study during the COVID-19 pandemic. BMC Medical Informatics and Decision Making, 22(1). Scopus. https://doi.org/10.1186/s12911-022-01834-5
Naim, N., Farrukh, M. J., Fatokun, O., Afendi, N. S. H. N., Adiba, S. S. P., & Hatah, E. (2023). Are malaysian ready to adopt telepharmacy services during the new norm? A cross-sectional survey. Current Trends in Biotechnology and Pharmacy, 17(4A), 34–41. Scopus. https://doi.org/10.5530/ctbp.2023.4s.88
Ngo, F. L. U., Garcia, K. E. S., Loquias, M. M., Robles, Y. R., & Capule, F. R. (2024). Perceptions of Clients on a University-based Drug Information Service affecting Medication Safety. Acta Medica Philippina, 58(19), 29–36. Scopus. https://doi.org/10.47895/amp.vi0.7672
Nguyen, O. T., Mason, A., Charles, D., Sprow, O., Naso, C., Turner, K., Nahleh, O. A., Khanna, N., Hong, Y.-R., Alishahi-Tabriz, A. A., Spiess, P., & Bottiglieri, S. (2024). Patient and caregiver experience with telepharmacy in cancer care to support beginning systemic therapy: A qualitative study. Journal of Oncology Pharmacy Practice, 30(3), 442–450. Scopus. https://doi.org/10.1177/10781552231181911
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, n71. https://doi.org/10.1136/bmj.n71
Saeed, H., Martini, N. D., & Scahill, S. (2024). Exploring telepharmacy: A bibliometric analysis of past research and future directions. Research in Social and Administrative Pharmacy, 20(9), 805–819. https://doi.org/10.1016/j.sapharm.2024.04.017
Sari, K. C. D. P., Setiati, A. N. R. N., Kusumawardani, L. A., Huri, H., & Elnaem, M. H. (2025). The urge for specific standards of telepharmacy services: Lessons learned from qualitative study in Indonesian community pharmacies. Digital Health, 11. Scopus. https://doi.org/10.1177/20552076251326018
Siddiqua, A., Makki, S., Siddiqui, S., Abdelkarim, R. A., Jubran, T., Nwar, W., Alqahtani, A., Alshehri, M., Saeed, M., & Khaled, A. (2024). Community Pharmacists’ Knowledge and Perception towards Telepharmacy Services and Willingness to Practice It in Light of COVID-19. International Journal of Clinical Practice, 2024. Scopus. https://doi.org/10.1155/2024/6656097
Sugita, H., Sato, M. T., Hasegawa, T., Noma, H., Ota, E., & Toyoda, S. (2023). Clinical effectiveness of telepharmacy services in patients with non-communicable diseases in ambulatory care settings. Cochrane Database of Systematic Reviews, 2023(2). Scopus. https://doi.org/10.1002/14651858.CD015136
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2026 Agustiqori Al-Mubarak, Diana Kurnia Apriani, Sahrul Gunawan, Ayudia Cipta Khairani (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of the works authorship and initial publication in this journal and able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journals published version of the work (e.g., post it to an institutional repository or publish it in a book).
